Frequently Asked Questions

Batting  

Is your batting made is the USA?

• Yes!

What batting should I use for my quilt?

• Please consult our Batting University guide to determine which type of batting will work best in your quilt.

What is needle punched batting?

• With needle punched batting, the fibers have been carded then put through a machine that punches the fibers down with thousands of needles, securing them in place for wonderful stability and durability.

What is thermal bonding?

• Our Dream Wool and Dream Puff battings are thermally bonded. This means the fibers are blended with a low melt poly fiber that is used as the bonding agent. The fibers are carded and sent through an oven where the low melt poly fibers melt and bond the main fibers securely in place, which prevents bearding, shifting, and shrinking.

Is there a right or wrong side to needle punched batting?

• Officially there is no right or wrong side. However, most quilters prefer the batting to be quilted the same direction as the batting was needle punched, so the flat or slightly dimpled side would be up, and the fuzzier side would be down.

What is scrim?

• Scrim is a very thin polypropylene sheeting that is needle punched into the batting, which provides extra stability to a batting. Dream Blend is the only batting we carry that has a scrim, which provides extra support for tugging/pulling the batting when used on a longarm machine. Because of the scrim, Dream Blend will not stretch or leave handprint marks when pulled.

Do you use resins or glues in your batting?

• None of Quilters Dream Batting products contain resins or glues.

Can I use Quilters Dream Batting in the microwave?

• Because of legal reasons, we cannot recommend the use of batting in the microwave. Some of our customers do use Quilters Dream Cotton, which is 100% cotton, for potato bags, but as with all battings, great care and diligence should be used if you decide to use it.

Do I need to prewash the batting?

• No, we do not recommend prewashing Quilters Dream Batting. When batting becomes wet, it becomes heavy and can stretch/pull or even come apart. The quilting gives the batting the support needed for years of washing without bunching or shifting. We use very high quality clean fibers, so you should not have to pre-wash or pre-shrink. Please consult our Unique Features User Guide to determine approximate shrinkage that can be expecting with each type of batting.

How far apart can I quilt your batting?

• Please consult our Unique Features User Guide for specific requirements for each batting.

How do I use the Quilters Dream Fusible batting?

• Dream Fusion is a one sided fusible batting that contains fusible webbing that can be fused to your fabric without losing softness or drapeability. To use, layer the back/wrong side of your fabric onto the fusible side of Dream Fusion. Press with an iron to fuse them together. For extra fusion, use a higher heat setting.

Which Quilters Dream Batting do you recommend for a design wall?

• Quilters Dream Blend works very well for a design wall – fabric will cling to the curly cotton fibers and the scrim will add stability so the batting will hang well. Dream Cotton in the Select or Deluxe loft is also an excellent choice.

Are you able to cut a custom size batting?

• Yes, we can customize batting sizes for our wholesale customers. Please contact us for charges.

Can I layer batting? Do I need to use the fiber content when layering?

• Yes, layering batting – either with the same fiber content or different – can ramp up your quilting game!
• There is no wrong or right way for layering battings.
• Are you making a show quilt? Combine Quilters Dream Wool and Quilters Dream Poly Select. The Poly Select batting creates a nice stabilizing layer while that will add weight to your quilt, so it hangs flat. As an added bonus, polyester fiber does not crease, so it is ideal for travel.

Wholesale Information

What do I need to order wholesale?

• To order directly from us with wholesale prices, you will need a quilt related business with a resale tax ID number from your state which you use to collect and pay sales tax. The batting must be purchased with intent of reselling it at retail price.

How long does it take to process and ship my order?

• 2020-2021 update.  Unprecedented times have caused unprecedented shipping delays.  Please call the office at (888)268-8664 for current shipping timeframe.
• Most orders ship within 3 working days.

How do I check on the status of my order?

• Call (888)268-8664 or email: CustomerService@quiltersdreambatting.com

How will I know my order shipped?

• You will receive an invoice by email the morning after your order ships.  Your FedEx tracking number is in the body of your invoice.

TRKPR package 01 and tracking number

Do you sell to churches or other charitable organizations?

• For charity groups we sell second quality batting, when available, at a deep discount. Our seconds are a wonderful value, as they are still a great product with never any holes or major problems that would prevent them from making a nice quilt. Our charity groups absolutely love them. If you would be interested in seconds, please give us a call and we can let you know what is available. (The types and quantities of our seconds change daily)

What if I have a 501-C tax number or Federal Tax Exempt status?

• To order wholesale first quality batting, you must have a quilt related business with a resale tax ID number from your state for the purpose of reselling Quilters Dream Batting at retail prices.

Shipping

What are your shipping policies?

• We have flat rate shipping within the United States via FEDEX Ground, and charge actual published USPS shipping rates in AK, HI, and outside of the United States.

How long does it take to process and ship my order?

• 2020-2021 update.  Unprecedented times have caused unprecedented shipping delays.  Please call the office at (888)268-8664 for current shipping timeframes
• Most orders ship within 3 working days.

Returns

Do you accept returns?

• All returns are reviewed and considered on a case by case basis. Please call us at (888)268-8664 or email CustomerService@quiltersdreambatting.com

I have a question not answered in FAQ?

• Please call our office at 1-888-268-8664 or email CustomerService@quiltersdreambatting.com for any questions you do not see answered here.

Retail Customer Accounts

Do you sell to retail customers?

• We currently do not sell directly to retail customers. To find a local quilt shop in your area that sells our batting, please email us your three digit telephone area code, and we will be delighted to look up shops in your area who have ordered our batting recently. Email: CustomerService@quiltersdreambatting.com
• If you have questions or need additional help find a local quilt shop, please call us: (888)268-8664.

Do you give tours of your facility?

• Unfortunately, we are not able to give tours. Our batting is completely processed and made in the United States, but the batting is processed in a series of steps (growing/extruding, cleaning, carding, needle punching, hand cut/inspected, shipped etc.), which is not done at one facility.

Do you have a storefront in Virginia Beach?

• We do not have a storefront and we’re not open to the public per se. Wholesale customers can pick up their orders, but must call ahead 4 days in advance to place their orders.

I’m visiting Virginia Beach, Hampton Roads or Williamsburg area, may I pick-up my batting and save on shipping?

• Yes! Please allow us four days lead time so we may have your order ready for pick-up.

Where are you located? What are your hours of operation?

• We are located in Virginia Beach near Lynnhaven Mall.

589 Central Drive

Virginia Beach, VA 23454

We are open from Monday – Friday 9:00am – 5:00pm (EST)